Privacy Policy
Introduction
At moralyntheso, we understand that your personal information matters. This privacy policy explains how we collect, use, and protect your data when you use our financial services and educational programs. We're committed to transparency because trust forms the foundation of every financial relationship.
This policy applies to all services offered through moralyntheso.org, including our financial education programs, consultation services, and any related communications. When you engage with our services, you're trusting us with sensitive information – and we don't take that responsibility lightly.
Types of Information We Collect
Personal Information
We collect your name, email address, phone number, and postal address when you register for our programs or request consultations. This information helps us provide personalized service and communicate effectively about your financial education journey.
Financial Data
For our consultation services, we may collect information about your financial situation, goals, and challenges. This data is essential for providing relevant advice and educational resources tailored to your specific circumstances.
How We Use Your Information
- Delivering our financial education programs and tracking your progress through course materials
- Providing personalized consultation services based on your financial goals and circumstances
- Sending important updates about your programs, policy changes, or new educational opportunities
- Improving our services through analysis of user engagement and feedback patterns
- Ensuring compliance with Australian financial service regulations and reporting requirements
- Protecting against fraud and maintaining the security of our platform and user accounts
Australian Privacy Compliance: We strictly adhere to the Australian Privacy Principles under the Privacy Act 1988. This means we only collect information that's necessary for our services, and we always inform you about how we'll use your data before collecting it.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we do work with trusted partners to deliver our services effectively. Here's when we might share your information:
- Educational platform providers who host our online courses and track your learning progress
- Payment processors who handle course fees and consultation payments securely
- Email service providers who help us send educational content and program updates
- Analytics services that help us understand how to improve our educational offerings
- Legal authorities when required by Australian law or to protect our legitimate interests
All third parties we work with are bound by strict confidentiality agreements and must comply with Australian privacy laws. We regularly review these partnerships to ensure your data remains protected.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request, free of charge for the first request each year.
Correct Information
Found an error in your personal details? Contact us and we'll update your information promptly. You can also update basic details through your account dashboard.
Delete Your Data
You can request deletion of your personal information, subject to our legal obligations to retain certain records for financial service compliance.
Restrict Processing
You can ask us to limit how we use your information while we resolve any concerns you have about accuracy or our processing activities.
Data Security
We protect your information using multiple layers of security. All data transmission occurs over encrypted connections, and we store your information on servers located in Australia with strict access controls.
Our security measures include regular vulnerability assessments, employee training on data protection, and incident response procedures. We also maintain cyber insurance to protect both our business and your interests.
If a data breach ever affects your personal information, we'll notify you within 72 hours and provide clear guidance on any steps you should take to protect yourself.
International Data Transfers
Your personal information is primarily stored and processed within Australia. However, some of our service providers operate internationally, which means your data might be transferred to countries with different privacy laws.
When this happens, we ensure these transfers comply with Australian privacy law requirements. This includes using standard contractual clauses and working only with providers who meet our strict data protection standards.
Cookies and Website Analytics
Our website uses cookies to improve your experience and help us understand how our services are used. Essential cookies are necessary for basic functionality, while analytics cookies help us improve our educational content.
You can control cookie preferences through your browser settings. However, disabling certain cookies might affect your ability to use some features of our educational platform.
Changes to This Policy
We review this privacy policy regularly and update it when necessary. Significant changes will be communicated through email and prominently displayed on our website at least 30 days before taking effect.
Minor updates for clarity or legal compliance may be made without advance notice, but we'll always update the "last modified" date at the top of this policy.
Privacy Questions and Concerns
We're here to help with any privacy-related questions. Our privacy team responds to most inquiries within 2 business days.
Address: 601 Little Lonsdale St, Melbourne VIC 3000, Australia
Phone: +61746329394
Email: contact@moralyntheso.org
Privacy Officer: Available Monday-Friday, 9 AM - 5 PM AEST